Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
T-Mobile US is a major wireless network operator in the United States. Its headquarters are located in the Seattle metropolitan area. T-Mobile US provides wireless and data services in the United States, Puerto Rico and the U.S. Virgin Islands under the T-Mobile and MetroPCS brands.
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What isn't working?
Please let us know what issue you are experiencing with T-Mobile:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate T-Mobile?
2.52 out of 5 51,674 ratings
Thank you!
Problems in the last 24 hours in Joliet, Illinois
The chart below shows the number of T-Mobile reports we have received in the last 24 hours from users in Joliet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 08: Problems at T-Mobile
T-Mobile is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by T-Mobile users through our website.
Internet (43%)
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Phone (36%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (4%)
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TV (1%)
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Live Outage Map Near Joliet, Will County, Illinois
The most recent T-Mobile outage reports came from the following cities:Orland Park, Plainfield, Crest Hill and Joliet.
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| City | Problem Type | Report Time |
|---|---|---|
 Orland Park | Internet | |
| Plainfield | Phone | |
| Crest Hill | Internet | |
| Plainfield | Phone | |
| Joliet | Internet | |
| Lockport | Phone |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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T-Mobile Issues Reports Near Joliet, Illinois
Latest outage, problems and issue reports in Joliet and nearby locations:
- Ms Tonya (@HenryTonya) reported fromJoliet, Illinois
@sprint @TMobile whatever you are you about to lose a customer
- Rev. Rebecca Alcorn (@Heavens_shoppe) reported fromCrest Hill, Illinois
@TMobileHelp trying to pay bill and I keep getting errors. Sent a dm.
- Durkia. (@epicsoul__) reported fromJoliet, Illinois
@TMobile y’all customer service could be a lot better!!! Stayed on the phone for 2 hours for a simple yes or no answer! Pls do tf better!!!
- Robert Kelm (@DrRobertKelm) reported fromOrland Park, Illinois
Getting used to @Mintmobile and having to actually be very selective about what I allow cellular data access and what can wait for WiFi.Actual cell service seems the same because they’re on the same T-MOBILE cell towers I was using. 😎
- design_gyrl (@DesignGyrl) reported fromBolingbrook, Illinois
@MattStaneff @TMobile Absolutely 💯T-mobile customer for years, it'll never change 👍🏾👍🏾👍🏾👍🏾
- Heavenlei (@Heavens_shoppe) reported fromCrest Hill, Illinois
@faika67 @TMobile Remember if you had dial phone and you made a mistake dialing the number and you had to hang up and start all over again?
- Erick (@ErickCavada) reported fromJoliet, Illinois
@TMobileHelp I need help signing up for paramount +
- Rev. Rebecca Alcorn (@Heavens_shoppe) reported fromCrest Hill, Illinois
@TMobile @OnePlus_USA I'll enter but I never win. If I win i will gladly eat my words! I'm disabled and cannot live without my phone!
- jim lanham (@jimlanham) reported fromJoliet, Illinois
@TMobile mobile data services are garbage..Shows full strength on 5g yet its slow buffers or doesnt even connect. Joliet illinois
- Kormoran (@kormoran) reported fromLockport Heights, Illinois
@JohnLegere @TMobile I prefer not to have benefits and have service instead
- Heavenlei (@Heavens_shoppe) reported fromCrest Hill, Illinois
@TMobileHelp I have 2x before. I've been told I can do the warranty on the phone, but it could be days before I got the new one and for the watch I was told there is nothing that can be done. I've been paying on it & service for months now. Sigh.
- Heavenlei (@Heavens_shoppe) reported fromCrest Hill, Illinois
@TMobile I signed up for Money & never got my new card. So I'm not doing anything with it till a card arrives. @TMobileHelp
- cj,thedeepvoicedude (@ch0wardjr) reported fromJoliet, Illinois
this t-mobile **** is ******* GARBAGE
- Christophe Murdock (@HardcoreOkieBoy) reported fromOrland Park, Illinois
@TMobileHelp None of that seemed to help.
- Heavenlei (@Heavens_shoppe) reported fromCrest Hill, Illinois
@brittany_suaste @pulte Don't know ur cell service provider, but @TMobile Is giving away free tablets with a new line. You can add communication software on most tablets. I had a child who had communications issues when they were very young also. Have you applied for social security also? Trying 2help.
- Reb Alcorn (@Heavens_shoppe) reported fromCrest Hill, Illinois
@TMobileHelp I tried using my code to get a magazine script but it said it was used after giving me errors when I trief ordering on my phone. It wouldn't let me choose it on phone, s10, and used another phone on our account, j7, and it sent it, but said it was used. Please help
- Reb Alcorn (@Heavens_shoppe) reported fromCrest Hill, Illinois
Except today. Tmobile is having sis service issues in Illinois at least @TMobileHelp
- jim lanham (@jimlanham) reported fromJoliet, Illinois
@TMobileHelp william from the OKC IS AWESOME. HE RESOLVED MY ISSUE AND SAVED ME MONEY AND UPGRADED ME.. HE SHOULD BE IN YOUR NEXT COMMERCIAL
- Ray Struck (@StruckR) reported fromOrland Park, Illinois
@Verizon @VerizonSupport 2.5 hours on the phone with customer service. Ordered phones less than a month ago. Nothing but issues with whomever set up this account. I will be returning 4 phones tomorrow. And I thought T-mobile was bad!!
- Christophe Murdock (@HardcoreOkieBoy) reported fromOrland Park, Illinois
@TMobileHelp I'm just going to assume this is all fake scammer **** because y'all ain't DMing me
T-Mobile Issues Reports
Latest outage, problems and issue reports in social media:
- Hot Girl Summer 🦋 (@un0kyn) reported
T-Mobile is seriously worst than hitting your toe when you already having a bad ******* day!
- Irish John HSS (@IrishJohn831) reported
@TMobile @TMobile your service has gone down hill since the data breach, did you fire all your customer service reps ? 3 hours on hold, no call back and no response to text for help on the app.
- Filipe (@ThatBIMGuyPhil) reported
@NevilleRay 9. 5G is the much smoother on a network!@TMobile is always one step ahead of the competition.Can't say enough about how badly I need an upgrade as I currently own an outdated iphone 6 😣 #TMobileTop10
- BILLY DEE (@BigSkooL5) reported
@NevilleRay @TMobile @Speedtest Y’all made sprint worse than they was before smh always touching ****
- Angel-A1-Roman (@A1Roman) reported
@TMobile 1999 I believe, might have been an Ericsson on omnipoint service...
- u dont stand 4 something, you’ll fall 4 n e thing (@QVO_LOCO) reported
@TMobile @TMobileHelp can someone help me?? You guys totally messed up my phone line - I can’t make outgoing calls
- Lisa Marie (@Lisamarie61) reported
@mark_dow Hey the part for the @TMobile tower they need to fix our tower here must be on one of those ships!!!!!!! 🤬
- Stizza (@stiizza) reported
@NevilleRay @TMobile @Speedtest My tmobile service ******* sucks
- Ali Barlas (@barlasmdjr) reported
@NevilleRay @TMobile @Speedtest TMobile service is so bad that there are legitimate circ*mstances where I am in danger without cell service . Shame on you
- Girlfriend 💙 (@domaniqueee_C) reported
@TMobile count your ducking days. Either of my phones never work!!!
